Podcast Overview
🌟 Episode Summary:
Kathleen Lord shares a rare blend of personal grit and professional insight in this dynamic episode recorded live at Pax8 Beyond 2025. From her early passion for equestrian sports to her executive leadership at Zensai, we explore how personal connection, smart systems, and human-centric tech drive real change.
Kathleen dives into the realities of horse training, animal instincts, and performance ethics before pivoting into Zensai’s mission: helping MSPs deliver post-sale value with ease. Her team’s LMS, deeply integrated with Microsoft Teams, offers an elegant solution to a messy problem — keeping end-users engaged and trained without draining MSP resources.
We also unpack how AI is reshaping sales funnels and why human connection still matters most — whether in the saddle or the boardroom.
🔥 Top 3 Highlights:
- 🐎 Life lessons from competitive horse riding — instinct, trust & presence
- 💡 How Zensai helps MSPs solve security, retention & training challenges
- 🤖 Surprising benefits of AI-powered onboarding & internal sales automation
🔖 Hashtags
#JoeyPinzPodcast #ITNationSecure #IncidentResponse #AreteIR #CyberRecovery #MSPCommunity #VendorPartnerships #Ransomware #ExtortionTrends #CybersecurityJourney
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Join us for enlightening discussions that spark growth and exploration.
Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.
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🎵 Music by Tom Izzo: @wahlsinger https://tomizzomusic.com
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Discipline. How does it play a role in your life? How does it drive your decisions? Do you have too much or too little? Every profession, hobby, or passion requires a level of discipline. I have used it in weight loss (+130 lbs.), family death, and found a +25 year business. Am I an expert? Absolutely not! Please join me, as I speak to interesting people and find out how discipline affects their career, life, goals, and decisions. Join me as I talk to interesting people in: #Health, #Fitness & #Wellness: #Business, #Technology & #Science: #Art & #Culture: Website: joeypinz.com All social media @TheJoeyPinz Do you wish to Sponsor? Get the prospectus here: www.joeypinz.com/sponsor
Episode Links:
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