In this powerful conversation, Joey Pinz sits down with cybersecurity leader and former Naval cryptologic specialist Wilfredo “Will” Santiago to explore the hidden world of modern cyber defense. From growing up in Washington State obsessed with Pokémon cards to serving in Naval intelligence and supporting special operations teams, Will shares how his early experiences, curiosity, and service shaped a career protecting organizations from today’s most advanced digital threats.

Will breaks down how signals intelligence, network analysis, and cryptology evolved into cybersecurity as we know it—and why the field feels like a high-stakes video game where the challenges never stop. He also dives into how AI is transforming both defense and cybercrime, why quantum compute will accelerate everything, and how MSPs can choose partners they can truly trust.

Finally, Joey and Will explore the mindset required to thrive in high-pressure environments: routine, focus, and the ability to act even when you don’t feel like it. This episode is packed with insight, humanity, and real-world wisdom.

🌟 Top 3 Highlights:

🛰️ How Naval cryptology translates directly into modern cybersecurity

🤖 AI’s double-edged impact on both defenders and attackers

🧠 Why routine, focus, and follow-through determine long-term success